Privacy Policy

The commercial company Appropriate Slice, SA (hereinafter referred to as “Company”), responsible for operating restaurant establishments under the name Lust in Rio, undertakes to protect the personal data of its customers and the respect your privacy in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

This Privacy Policy explains:

What personal information do we collect and process/process and why do we do so;
How we use this information;
The options we offer, including how to access and update information.

1. Data Controller

The controller of your personal data is Appropriate Slice, SA, with registered office at Rua da Cintura do Porto de Lisboa, Armazém 255 1200-109; Lisbon; Portugal. For any questions related to this policy, you can contact us at geral@lustinrio.pt.

2. Legal Basis for the Collection and Processing of Personal Data

By accessing and using our website, its content and/or our services, the user freely and expressly accepts and consents to their personal data being collected and processed by Appropriate Slice, SA under the terms set out in this Privacy Policy. Data collection may occur, for example, when:

Subscribe to our newsletter by email or through our website;
Request registration or participate in events organized by the Society;
You use our booking services, order services or interact with our websites.

3. Types and Purposes of Data Collected

We may collect the following types of personal data based on interactions you have with our restaurant:

Type of information	Description	Finality	Legal Base
Identification Information	Name, email, telephone, address (if applicable).	Manage reservations, answer questions, send personalized marketing campaigns.	Execution of contract, Consent, Legitimate interest.
Dados de Reservas	Date, time, number of people, food preferences.	Manage reservations and offer personalized service.	Execution of contract.
Dados de Pagamento	Credit/Debit Card Information (via secure gateway).	Process payments for reservations or orders.	Execution of contract, Compliance with legal obligation.
Dados de Navegação	IP address, cookies, behavior on the website.	Analyze website traffic, personalize experience, and target advertising.	Consent (for cookies), Legitimate Interest.
Marketing Preferences	Interactions with campaigns and newsletters.	Sending personalized communications.	Consentimento.

4. Purposes of Data Processing

We collect personal data for the following purposes:

Reservation Management: To process and manage reservations.
Communication and Marketing: Send personalized promotional communications and advertising campaigns on platforms such as Google Ads, META (Facebook and Instagram), and offline channels such as SMS and postal mail.
Targeted Advertising and Remarketing: We use data to create custom audiences and target ads through cookies and external platforms (Google Ads, META), offering relevant ads based on user behavior on the website.
Customer Service: Respond to questions or requests for information.
Site Improvement: Analyze user behavior to improve navigation.
Payment Processing: Facilitate the processing of secure financial transactions.

5. Data Sharing with Third Parties

We only share your data with service providers who act on our behalf, such as:

Booking platforms: To manage and confirm your reservations.
E-mail marketing and advertising services: For sending personalized campaigns (Google Ads, Meta).
Payment service providers: To process payments securely.
Integration with CRM and Marketing Platforms: To manage omnichannel campaigns (online and offline), ensuring a personalized experience at all touchpoints.

Personal data may be shared with third parties only when necessary to comply with legal or judicial obligations.

6. Existence of Automated Decisions

The Company’s website may automatically collect information about your visit, such as IP address, interactions and page views (“pageviews”), for the purposes of navigation analysis and targeted advertising.

7. Cookies and Similar Technologies

We use cookies on our website to improve your user experience and for marketing purposes, including remarketing and personalized advertising. The cookies we use include:

Cookies Essenciais: Necessários para o funcionamento básico do site.
Analytics and Marketing Cookies: Used to track user behavior and serve personalized ads through platforms such as Google and META.

You can manage or disable cookies directly in your browser settings. For personalized advertising, you can refuse the use of cookies by following the instructions of the advertising platforms.

8. Safety Measures

The Company adopts appropriate technical and organizational measures to ensure the security of personal data against unauthorized access, loss, destruction, alteration or improper disclosure. However, we warn that the Internet is not a completely secure medium and that transmitted data may be subject to vulnerabilities.

9. Data Retention Period

Personal data is retained only for as long as necessary for the purposes described in this policy, or as required by law. The specific period depends on the type of data and the purpose of processing.

Finalidade	Prazo de Retenção
Gestão de Reservas	Until the reservation is fulfilled or in accordance with tax obligations (5 years).
Marketing e Newsletters	Until consent is revoked or after 5 years of inactivity.
Dados de Pagamento	For the period necessary to comply with legal obligations, such as taxation (up to 10 years).
Cookies and Browsing Data	Until consent is revoked or depending on browser settings.

10. Data Subject Rights

Under the GDPR, you have the right to:

Access your personal data and request a copy.
Correct or delete incorrect or outdated personal data.
Limit processing or object to the use of your data for marketing purposes.
Revoke consent at any time, without prejudice to the lawfulness of processing based on previous consent.

To exercise any of these rights, please contact geral@lustinrio.pt.

11. Changes to Privacy Policy

We reserve the right to update this privacy policy. Changes will be posted on our website, and your continued use of the website after changes constitutes acceptance of the new policy.

TERMS & CONDITIONS

1. Acceptance of Terms

By using the Lust in Rio website, you accept these Terms and Conditions. If you do not agree with them, please do not use our services.

2. Services Available

Our website offers services such as online reservations, take-away orders, and subscription to newsletters. All services are subject to availability and confirmation by the restaurant.

3. Política de Reservas

Reservations made online or by telephone are confirmed via email or SMS. The restaurant reserves the right to cancel or change reservations, notifying the customer as far in advance as possible.

4. Cancellation Policy

To cancel or change your reservation, we ask that you contact us at least 24 hours in advance.

5. Intellectual Property

All contents of the site, including texts, images, logos and graphics, are the property of Lust in Rio and are protected by copyright. Unauthorized reproduction is prohibited.

6. Limitation of Liability

We are not responsible for any damages resulting from the improper or incorrect use of our website or our services, except when required by law.

7. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will come into effect once they are posted on the website, and your continued use of the website will be considered acceptance of the new terms.